Agent Blog

Getting Certified to Sell ACA Marketplace Plans with Federally Facilitated Marketplace (FFM) Training

To sell health plans through the Affordable Care Act (ACA) Marketplace, agents must first complete an annual certification known as the Federally Facilitated Marketplace (FFM) training. This step is required before you can begin selling each year. If you’ve gone through Medicare training before, such as Fraud, Waste & Abuse (FWA) modules or carrier product Read More

4 Reasons to Prioritize Medicare Training

Marathon runners don’t prepare for a race overnight—and they certainly don’t stop training once they’ve crossed the finish line. Medicare agents should take the same approach to their professional development. Whether you’re just starting out or have years of experience, ongoing Medicare training is essential if you want to grow your book of business and Read More

Medicare Prior Authorization Changes for Beneficiaries

Prior authorization has long been a challenge in health care—causing delays in treatment and frustration for beneficiaries, providers, and agents alike. Now, change is on the horizon. Both health plans and the Centers for Medicare & Medicaid Services (CMS) are implementing major reforms, including a new pilot program aimed at reshaping how prior authorization works Read More

The Hidden Value of Selling Medicare Supplements During AEP

Picture this: you’re digging through a drawer and stumble upon a shirt you’d completely forgotten about. You shake off the wrinkles, try it on, and realize—it’s exactly what you needed. That’s what Medicare Supplements can be like. They may not always be top of mind during the Annual Enrollment Period (AEP), when Medicare Advantage plans Read More

Key Questions to Ask Clients Shopping for an ACA Plan

When assisting clients who are exploring Affordable Care Act (ACA) coverage through the federal or state marketplace, it’s important to ask the right questions to uncover their needs and priorities. Use these questions during your conversations to gain a clear understanding of what matters most to them and to help guide them toward the health Read More

How Agents Can Safeguard Clients Against Unauthorized ACA Plan Changes

From January through August 2024, the Centers for Medicare & Medicaid Services (CMS) recorded 90,863 complaints from consumers whose coverage was altered without their approval. At the same time, some under-65 health agents have reported missing commission payments tied to these unauthorized changes. Although this issue doesn’t affect most beneficiaries or agents, it’s important to Read More